Relationships matter

After a day of couch surfing, crying, feeling sorry for myself, I finally picked myself up and got annoyed enough with something else. So I got started deep cleaning my shower, which led to decluttering the countertop in the master bathroom. And more crying. One of our final interactions we were looking at apartments for friend J and I was fretting over the size of the bathroom – the vanity was single sink, barely any counter. But being a guy and a minimalist guy at that, what the f**k did the countertop or bathroom size matter? It has a toilet, sink, shower – all he needed. Medicine cabinet over the sink was a bonus.

Made me smile.

But after a couple of hours of frenzied deep cleaning all through the house, I feel better. M came home from a day of running and trail sweeping and I got irritated with him for tracking in crap on floors I’d just steam cleaned and wiping his feet on entry rugs I’d just vacuumed. Not his fault, of course, but I’m trying to burn off my funk and feeling cranky because of it. Essentially it was one of those pissy days in our household.

As I wait for a final load of laundry to finish washing to be loaded into the dryer, my alternate thought spin cycle has begun making its rounds in my head.

Work is for the most part going very well. I’m busy enough and engaged enough with the clients stable I’m serving already, but they bring me projects with quick turnaround deadlines and it keeps things especially interesting. I have no real complaints and am enjoying this aspect of my life.

Or I was, until Friday.

As you may recall, my former firm was bought out by a much larger corporate firm and I was given a damn generous severance package. My former bosses are still consulting and working cases that were continuing at the time of separation, and my former boss’ corporation remains a client of mine as we wind things down. It’s a win-win situation, because I do really enjoy working with them. I also remain close to my associates who are still working for Big Corp Firm (BCF) and meet them for lunch or drinks/dinner at least once a month. These people are my friends and the relationships are important to me.

Over the last couple of weeks I have gotten calls from BCF about various issues. I rarely answer the telephone when the regional operations coordinator phones, because as far as I am concerned, they instigated the separation, tried their level best to screw me over before and after said separation, and are therefore completely untrustworthy. Our communications are always going to be on my terms, not theirs. This does not mean I am so unprofessional as to completely ignore their email inquiries or telephone calls; it just means I do not jump when they snap their fingers. Kind of a childish control issue, I admit, but they are not nice people and treated me very poorly.

Anyway, the questions they have been asking have been very routine, stuff we went over several times before I left. I’m not impatient with them, but I find it tedious when someone who is supposed to be intelligent and in charge of a business group asks me the same questions in different ways over the course of a week. I learned during the Friday meeting with the partners that the problem is not so much a misunderstanding so much as it is a conflict with a couple of very fussy clients.

The partners asked me if I would consider a limited consulting engagement with BCF for these few specific clients with very particular issues and a much healthier respect for me and how I dealt with them. Just to get things transitioned completely. Had BCF treated me more professionally, I would do so up to a specific number of hours each month without charge. But I know their coordinator knows there is a huge amount of distrust and resentment toward them, because I have stated it in those precise words with very specific reasons for my feelings.

But relationships matter. My relationship with my former bosses/present clients are important to me, as is my reputation among the BCF, even if they think I’m scarcely more than a clerk for not having a law degree. Refusing this limited engagement with BCF will ultimately hurt my former bosses, because they do reap a share of the revenue from these ongoing cases until they are settled once and for all. Everyone also knows that the request coming from them is impossible for me to refuse.

Even if I dislike my choices in the matter or the people I will have to work with on the grind of getting the relationship repair work done, it’s business. I am probably more upset about being put into this position, because completely hiding behind my mask of professionalism will be almost impossible in this situation. But they need me, and the greater good for people who do matter to me means making the best of the situation. I cannot even charge them a premium because of the circumstances to make myself feel better about it.

The bright side is that I’ll get to be back amongst my peeps a few times each month, and I have missed seeing and interacting with them on a routine basis. It is also a limited scope thing, something that will likely only last through the end of the year. Biggest bonus is they need me, not vice versa. My irritation with them for their big corporate practices is greatly tempered knowing that they are under enough pressure to address the concerns of a client that they had to try and recruit me back to help them smooth things over.

Framed that way, I feel very vindicated. Perhaps I will even come to enjoy the time spent with the vipers of BCF. I doubt it, but I have to retain a facade of optimism about the relationship and situation.

3 thoughts on “Relationships matter

    • LOLOL! Thanks OneFamily! It’s actually a client relations thing for a couple of particular clients who liked me a lot. Plus I’m an accountant, the staff attorney who took over a couple of aspects of my job is not.

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